Travel Wheels is a campervan rental and car sales business in Botany, Sydney. Operating with three main business partners on the East coast of Australia, it is our goal to improve our centralised organisation and provide excellent customer service levels to our large portfolio of clients. Therefore an exciting new opportunity has arisen for an experienced Sales & Customer Service Agent.
Job tasks and responsibilities
A typical day would include sending quotes, collecting details, organising bookings, answering phone calls, giving quotes over the phone and assisting our customers with their requests.
When working at our depot in Botany, daily tasks will include managing pick-ups and drop-offs and assisting customers with on-road requests
Key Responsibilities for this role include:
Positively answer emails and phone calls and assist customers by giving quotes
Provide high level of personalized service to the customers and partners
Convert enquiries in bookings, upsell our products and meet sales targets
Take bookings send confirmations to customers
Post on social media
Manage pick-ups and drop-offs
Administration and back office tasks
Skills and experience
Applicants must be/have:
Very sales driven with a 'Can do' and positive attitude
Attention to details and organised
Great telephone manners
Good command of Word, Excel, PowerPoint is a must
Speaking German or French would be highly valuable.
Previous sales experience required.
We are looking for someone who is passionate about sales and thinks on its feet with an outgoing and friendly personality, if you think you could be the right person please email your CV and cover letter at email@example.com
When: Tuesday to Friday 10am to 6pm & Saturday from 9am to 4pm.
Location: The role will involve working in Botany, NSW.